Frequently Asked Questions

Our loyalty program is Lore Discovery. Signing up is easy and free.  As a part of the Lore Discovery family, you will immediately start earning rewards (D$) on your stays, both at our hotels and many others around the world. Learn more here

Signing up is quick, easy and entirely free. Once you’ve done this, you’re part of the LORE DISCOVERY family and immediately start earning rewards (D$) on your stays, both at our hotels and countless others around the globe. Join here.

You can amend your reservation online here or alternatively contact our reservations team directly here.

You can enhance your reservation via your individual guest portal over Alliants or reach out to our team at [email protected] for all options to tailor your stay to your needs.

Policies can vary for special offers and packages. Please review the booking description of your reservation. If you have booked a flexible rate, cancellations must be made before 6pm the day prior to arrival. If you cancel after 6pm the day prior to arrival, you will be charged a cancellation fee of one night’s room and tax. Fully pre-paid bookings are non-refundable. An early departure fee of $50 will be charged if guests check out prior to their departure date. For more information regarding our cancellation policy, please refer to our Terms & Conditions page.

Check-in is from 4PM. Check-out is by 12PM.

You can reach our team 24/7 by dialing 0 from your room or reaching us at +1 202 638 1800

Luggage storage is available to guests of the hotel through the Front Desk at no charge. Luggage can be held at the hotel during your stay for up to 24 hours after departure. The hotel is not responsible for luggage stored over 24 hours after departure.

Overnight valet parking is available at $64 per vehicle per night. For locals or short stay parking, our dining-rate valet parking is available at $25 per vehicle for up to 3 hours or day-rate valet parking is available at $50 for up to 8 hours.

There are ample parking garages or street parking available around a 2-block radius of the hotel however are often limited in availability.

We don't offer EV charging stations. The closest garage with EV charging stations we recommend can be found here.

We don’t offer a shuttle service, but our reception team can arrange private transportation for you.

We can arrange airport transportation or daily car service through our private transportation offerings by reaching out to [email protected]

For international travel via Dulles International Airport, we recommend car service to best reach the hotel. For national travel via Reagan National Airport, either car service or metro station service is recommended. The hotel entrance is on F St. at the intersection of 9th and F.

We have bicycles available for day-rental on a first-come, first-serve basis. Please enquire with our front desk team to arrange a reservation.

The hotel is in Penn Quarter and is within close proximity to the Gallery Place and Metro Center Stations. Guests are also welcome to book transportation services through our Front Desk team. 

Guests must be 21 with valid I.D. to check-in. A valid credit card is required at check-in. In addition to room and tax, an additional $100 per night will be held on your credit card to guarantee any incidental charges.

All major credit cards are accepted. At the hotel, charges can be settled with cash or debit card. We do not accept travelers’ checks or personal checks.

They may be settled by a third party via a Credit Card Authorization Form being completed and emailed back to the hotel but is subject to the guest's and hotel's discretion for approval.

Prepaid bookings require a Credit Card Authorization Form to be completed and emailed back to the hotel. This form is available by calling the hotel directly. Such submissions are subject to our Privacy Policy.

Yes indeed. We offer accommodation, dining and monetary Gift Cards online here. We think they make a rather lovely gift!

Yes, a final bill can be sent directly to you upon check-out.  Just email our Front Desk Team at [email protected]

Breakfast isn’t included, but available daily in Cafe Riggs – our restaurant. We do offer bed and breakfast packages which you can book online or with our Reservations team upon check-in.

All rooms have a vault-inspired minibar, safe, Nespresso machine with regular and decaf options, black-out curtains, and D.S. & Durga toiletry & bathroom amenities. Rooms are equipped with a 55" flat screen tv, including streaming services, and offer complimentary Wi-Fi. All rooms also include a bespoke umbrella and tote bag from hotel, as well as slippers, bathrobes, steamers, and hairdryers.

Located on our vault level, our Riggs gym offers state-of-the-art fitness, 24 hours a day. In room bath amenities are D.S. & Durga’s ‘Debaser’ scent, which capture the nostalgia of summer. Guests are welcome to use our complimentary Priority bicycles to explore Penn Quarter and visit nearby landmarks. Bikes are available on a first come, first serve basis.

We accept dogs of all sizes with a $100 one-time pet fee per stay and a pet agreement form signed upon check in.  We are a dog friendly hotel and welcome our four-legged friends with open arms.

Due to DC requirements, pets are not permitted in our restaurants or bar spaces. 

We have 9 rooms that are wheelchair accessible at Riggs Washington DC. Please book these in advance due to their availability.

All accessible rooms have a roll-in shower with shower-bars and toilet-bars. They are also equipped with accessible doorways and lowered sinks.

All rooms are non-smoking.

With the historic nature of our building, we do not have rooms with windows that open.

We have ample options to enhance your stay; please reach out to our team at [email protected] to enquire about all available options.

Bathtubs are not standard in the rooms; however you can inquire about our suites with bathtubs with our reservations team.

We do not have a concierge team; however, our guest experience team can provide many options in or out of the hotel to enhance your stay in DC.

In the grand tradition of French cuisine, Café Riggs presents a contemporary American brasserie that reimagines classic dishes within a vibrant setting. Step into Silver Lyan, the inviting underground world created by bar visionary Ryan Chetiyawardana ("Mr Lyan") in Riggs Washington DCs historic bank vault.

Our In-Room Dining Menu is available during operating restaurant hours for room service. The menu includes breakfast, lunch, dinner, weekend brunch, dessert, wine and cocktails.

Cafe Riggs offers a children's menu for breakfast, lunch, and dinner, which can be found here. Silver Lyan does not permit minors in the bar after 7pm.

We have ample vegetarian and vegan options in all our spaces, which our service team is equipped to walk you through all options whenever dining.

We have ample vegetarian and vegan options in all our spaces, which our service team is equipped to walk you through all options whenever dining.

We do not have water fountains in public areas outside of our gym. For your room, we delivery bottled water as part of our housekeeping services or water can be requested through our reception team or by dialing 0 from your room.

Yes, there are bike routes throughout the city. Guests can also run around the national Mal and memorials.

Yes, our housekeeping team can prepare the room with non-feather bedding upon request.

We do not have a spa on property, but our team can organize appointments for local spas or spa treatments in room through our preferred partners. Appointments may be made by contacting our team at [email protected]. Alternatively, our minibar includes wellness patches by Ross J. Barr or facemasks by 111Skin.

The Gym at Riggs is equipped with state-of-the-art strength training and cardio offerings - including Peloton bikes - and is open and available to registered guests, 24 hours a day.

Yes, the hotel is completely child friendly. We offer special Family Packages, adjoining rooms or suites that are best suited for larger families. Additionally, we offer cribs and children's amenities upon request.

A fee applies for to have an adult rollaway bed added to a room. A supplement of $30 is charged for an additional bed for children between 3 to 12 years of age. An additional bed for guests of 13+ will be charged the full price ($50).

The hotel offers multiple rooms that can be connected. For more information, please contact [email protected].

We can provide cribs upon request through making a reservation or reaching out to our team at [email protected].

Guests must be 21 years or older to reserve a room. Minors should stay at the hotel with company aged 21 and above. Service of alcoholic beverages is restricted to those 21 years and above (with valid identification).

We do not store breast milk for our guests; however, we can offer a fridge/freezer for guests to use on their own.

You can find international power adaptors with our reception team or for a fee in your minibar.

Yes, we offer a Lost & Found service. We can ship forgotten items back to you or arrange onsite pickup. Please note that shipping costs will be your responsibility. Items will be kept for at least one month, depending on their value.

We do not store medication for our guests; however, we can offer a fridge/freezer for guests to use on their own.

Our Events team would be happy to accommodate any group or event requests.  Please contact them at [email protected] for additional information. 

We will accept packages up to 14 days in advance of your reservation. Packages should be addressed to your name and include your date of stay with delivery to 900 F St. NW, Washington DC, 20004.

National Portrait Gallery, Ford’s Theatre, Café Riggs, Penn Quarter shops | National Mall (Smithsonian, monuments), Capital One Arena, 9/11 Pentagon Memorial.

CVS Pharmacy, 717 14th St NW, Washington, DC 20005 - 12 min walking
Walgreens, 1155 F St NW Ste 975, Washington, DC 20004

The Smith (Penn Quarter), Zaytinya, Moon Rabbit, Old Ebbitt Grill, Boqueria Penn Quarter, L'ardente

We have 24-hour security for any and all needs.

Riggs DC is aligned with Lore Groups Responsible Sourcing policy for all procurement of goods and services.

In 2025 Riggs DC invested in Renewable Energy of Origin (RECs) certificates to guarantee green technology that supplies the local electricity grid. This covers all property electricity consumption.

Riggs DC measures and has third party assurance of all Scope 1 and Scope 2 CO22 emissions. The property partially measures Scope 3 Co2e emissions including water; waste; refrigerants and external laundry emissions.

Riggs DC is impact certified by Future Plus, please see Our Commitments for more information.

Through Lore Group’s partnership with Made Blue, every room night sold across our hotels' funds 100 liters of clean, fresh water. Guests staying at any of our seven hotels receive this ‘gift’ to pay forward - empowering them to choose where and whom their contribution will support. Please see more.

Our Events team would be happy to accommodate any group or event requests.  Please contact them at [email protected] for additional information.